David Condon Finds

There’s an old saying in retail and hospitality that “the customer is always right.” It’s become something of an expected golden rule in business but I don’t believe it’s always fair. Especially not for small businesses or frontline employees who are often left to deal with entitled or unreasonable demands. As someone who runs a hands-on, customer-facing business, I’ve dealt with all kinds of people over the years. The vast majority of them are kind, reasonable, and a genuine pleasure to deal with. They ask questions, respect the time and effort that goes into the work, and treat me the way they’d like to be treated themselves. I value those people immensely — they’re the reason I keep doing what I do.  Before you read on: If you’re interested, I’ve written another post that goes deeper into what self-employment is really like — feel free to check it out after this.

 What Happened to My Website Traffic? A few months ago — and seemingly overnight — I started noticing my website traffic slipping. Not just a slow day here and there, but an over-the-cliff drop in clicks and visits. The posts that once brought people in — especially my carefully written affiliate content — just weren’t pulling the same numbers anymore and very few were actually following my links. I went from a modest traffic level and some small commissions to nothing at all. Be sure to read my other post  Why Google Ads Is So Hard for Small Businesses after you finish here!

You’d be surprised how often a simple mistake in a phone number causes delays. Every week I see customers enter their number incorrectly at checkout, sometimes just one digit out, other times so far off the mark you'd swear they were writing an IBAN! Most of the time, small businesses like mine can spot and fix the obvious ones. But sometimes we need to email you for clarification, which can delay your order being dispatched. This post will show you the most common phone number mistakes I see and how to fix them in 10 seconds flat.  Why not check out this post on Amazon Health & Fitness Products  for some great ideas after you've finished here